Update: customer and order receipt printing!

We’re excited to announce our brand new release: Customer and Order Receipt printing!

Whilst some customers may not want a receipt at the checkout, many customers still prefer to take one away when making a card transaction. That’s why we’ve introduced receipt printing to our merchants.

Following our recent partnership with Accept, this new release means that you can now directly print receipts from the Pomelo app using Bluetooth and wifi Star Printers. This time-saving feature makes the check-out experience more seamless for both our merchants and their customers.
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Here’s what you can do with the new printing feature:

Configure the type of receipts you want printed

Customer Receipts; Suitable when giving your customers an itemized breakdown from payment details to time placed to tax. You can also add a QR code to the receipt for the customer to scan and pay.

Order tickets; Perfect for sending orders to a printer in the kitchen, the bar or anywhere an order ticket is required.

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Automatically print new orders and receipts

To save time, you can set your printer to automatically print a new order and customer receipts. This will enable merchants to seamlessly print new sale receipts, shop receipts and new orders when they come through.

Time receipt printing to suit your set up

Choose whether you would like your receipts printed immediately when an order is placed or if you prefer to take place orders without taking payment, then print later. Both options will send a ticket or receipt through to any linked printers.

Set up automatic printing based on location

Perfect for one company that has multiple locations; set your printer to notify you when printed receipts and orders come through to a particular branch.
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For more information on how to set up receipt printing and supported printers, read our FAQ.
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Manage customer receipt information
Personalise your receipts with our simple editing tools, from logos to customer information and order content.

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Never miss an order

To bring the best experience to our merchants, we have also implemented live notifications to come through to your device. Enable sounds and alerts for when orders come through and receipts are printed. See our latest blog on order management here.

We want to hear your feedback
To improve our products and services, we need your feedback. Whether it’s to let us know how we’re doing or if you have anything else you’d like us to develop, let us know your thoughts by emailing: support@pomelopay.com
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With printing being at the top of our merchant’s wish-list, we are particularly happy with this new release. Get in touch with our payment experts to get started with receipt and order printing now.